Key Takeaways from Our Webinar + What’s Next

Hi everyone,

Last week, nearly 50 Customer Success and Sales professionals joined us to explore UpdateAI’s 2024 transformation and our vision for 2025.

The feedback? It was a great session. But -- we bonked.

We forgot to record it. Didn’t cross the finish line!

So, here’s your follow-up with key takeaways and next steps:

1. Experience UpdateAI Through Interactive Walkthroughs

If you missed the webinar, the fastest way to see how UpdateAI has evolved from a meeting notetaker to a best-in-class VoC platform is through these 7 interactive product walkthroughs.

Our crowned jewel is #1:

• The Best VOC Topic Detection / Analysis

• Tracking Key Topics

• Adding New Trackers

• Exploring Account Hubs

• Building Custom Notetaking Frameworks

• Meeting Recaps 101

• How to Share Recaps

2. Sample Topic Discovery with Real Data

We shared a real (fully sanitized) Voice of Customer topic discovery example during the webinar. It’s one of our most powerful features.

Download the sample report here

3. Register for Our ‘Product Pillar’ Webinar Series

Last week’s session covered the big picture. Now, let’s dive deeper into each core product area:

PART I – Feb 12 | Best-in-Class VOC Topic Discovery → REGISTER

PART II – Feb 19 | Cross-Functional Account Hubs → REGISTER

PART III – Feb 26 | Magical Client Meeting Recaps → REGISTER

4. Our True North for 2025

If you’ve made it this far, you’re already ahead of where we left off in the webinar.

Here’s what’s next:
Cross-functional, client-facing teams still lack a structured way to capture, track, and act on customer needs across the lifecycle. That’s our focus for 2025. The UpdateAI platform has the foundation—now, we’re building the workflows to solve this gap.

Our 2025 vision & mission:

Let’s Chat!

I’d love to hear your thoughts. Really.
Reply to this email or grab 15 minutes on my calendar: Schedule a quick chat

Thanks for being part of this journey. Have a great end to your week!

— Josh