Unleashing 'Product Feedback': Your Customers' Voice Amplified!

We're thrilled to announce that "Product Feedback" is now an automatically recognized category in our meeting recaps!

Here's what you can expect to find under this new category:

• Feature Requests - Capture and keep track of the new features your customers are seeking!

• Bugs/Glitches - Directly convey your customer feedback to your engineering team regarding technical issues

• Usability Comments - Secure feedback pertaining to the user experience of your product or service

We dream of a world where everyone in your company is operating under a shared understanding of what your customers want. That's the vision we're building towards, and this is the first major leap!

In a bid to boost the effectiveness of this feature, please note that we only detect and record feedback given by your customers. This guarantees that the feedback you see is directly from those using your product or service.

One more key point - this category will only surface in meetings that involve external participants, namely your customers.

Stay tuned for more fun updates, and in the meantime, happy meeting-recapping!